There are lots of processes involved in a hotel operation and streamlining everything can be a challenge. The communication part alone is a feat as there are so many ends to connect to. And all of these come with the need for efficiency and low-keyness, adding another stumbling block in the way.
But with the hotel industry being in existence for centuries already, it’s proven that caring for one’s guests is not impossible to do. This is especially true today, as technology aids everyday tasks greatly.
The Whistle Hotel Front Desk Software is one of the techs that those in the hospitality business could be thankful for. It’s primarily a messaging service for hotel guests and employees, providing a convenient and efficient method of communicating with everyone that is involved in the process.
To put it simply, Whistle Hotel Front Desk Software will take care of the various communication tasks that a hotel’s front desk will have to handle. It can do the following tasks:
- Guest messaging from booking to departure
- Team messaging which helps eliminate the need for 2-way radios
- Website chat and messaging, including automated responses
- Automated messaging for guests, team members, and potential customers
- Real-time translation
- Cross-channel guest communication
- Opt-in/Opt-out engine
- Guest surveys
- Task management
- AI and machine learning
With the capability of handling all of these tasks in one place, your hotel’s operation can be significantly simplified and powered up by the many functionalities involved. There would be no need for other tools and devices, making tasks easier to monitor and complete.
Hailed as the Best Guest Messaging Software by the HotelTechAwards for the third year in a row in 2020, there’s definitely a lot of promise with this software. It has proven to simplify guest communication and save time when getting in touch with staff members.